Knowledge Base

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Knowledge Base

General

General

Which products are prohibited/dangerous to ship via Shipyaari?

General Old Dashboard

What are the benefits of a Shipyaari tracking page?

What are some packaging tips to minimize weight discrepancies during shipping?

What is RTO? What are the possible reasons behind RTO?

What is weight discrepancy?

What is volumetric weight?

How do I connect with Shipyaari’s support team?

Important terminology that all Shipyaari sellers should be familiar with.

What are the different acronyms used at Shipyaari?

Does Shipyaari provide insurance on its shipments?

What is the billing cycle followed by Shipyaari?

How does one tackle high NDR in their business?

What documents are required for KYC?

Who is a Logistics aggregator?

Can I add multiple GST numbers to my account?

How many pincodes do you cover for COD and pickup services?

How is Shipyaari different from other aggregators?

Can I use more than one courier partner?

What are the zone-wise pickup & delivery timeline?

How to cancel the pickup request?

How do I change the pickup address?

How do I reschedule pickup?

What to do with fake pickup attempts?

How to update the details of an already-picked shipment?

How do I change the payment mode of a picked-up order?

How many attempts will be made by the courier company to deliver my order?

What should I do if there is a fake delivery attempt?

How to raise a concern if a customer receives an incomplete/damaged/wrong order?

Will I be charged for RTO?

How to make a shipment as RTO?

How does the fulfilment operations work with Shipyaari?

How do I get my COD remittance?

How long does it take to get a refund in case there are cancellations?

How do I update the details of an already-picked shipment?

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General Blaze

What are the different acronyms used at Shipyaari?

What documents are required for KYC?

What are Subscription Plans and What Could be the Best Shipping Plan for Your Business?