Why are my orders not getting generated?

There can be several reasons due to which your order is not being generated. Some of the most common ones are below:

  • Low wallet balance in case you are a pre-paid plan user
  • Plan is expired
  • Pickup pincode or delivery pincode is not serviceable
  • Incomplete pickup or destination address, incorrect pin-code, or incomplete product information
  • No shipping date information provided
  • No information about pickup contact person or delivery contact person is provided